Terms and Conditions

The purpose of these terms and conditions is to protect and respect the employers, employees, and other members of Math Galaxies LLC as well as other customers during services provided.

These terms and conditions apply to any person visiting the Math Galaxies web page (www.mathgalaxies.com) or participating in any of Math Galaxies’ events (this includes tutoring, forums, camps or classes, Q&A chats, and any other live broadcast or event).

Galaxy Q&A Chat Policy

Math Galaxies LLC is not responsible for payments made in times other than the ones described in the chat schedule. Refunds will not be issued.

Inappropriate behavior during the chat is not permitted. If such behavior occurs, the staff member employed by Math Galaxies LLC is free to end the chat. If this occurs, a refund will not be issued and the customer will be prohibited from purchasing other Math Galaxies services in the future.

Questions that are not included in the Basic Math thru Pre Algebra curriculum may not be answered. This is wholly up to the teacher’s discretion.  A refund will not be issued.

Policy Towards Video Lectures and Blog Posts

Inappropriate or rude comments on the Math Galaxies Video Lectures and/or Blog Posts are not permitted. If such activity is discovered by Math Galaxies staff, the comment shall be blocked and deleted (for Video Lectures, in accordance to YouTube regulations).

Policy Towards Tutoring Sessions

Inappropriate behavior and conduct during a Math Galaxies tutoring session is not acceptable. If such behavior persists, the tutor is well within their rights to end the session. No refunds will be issued if such occurs.

Math Galaxies LLC and Math Galaxies' Tutoring Program is not responsible for questions asked that do not pertain to the Basic Math thru Pre Algebra curriculum. Such questions may not be answered. This is wholly up to the discretion of the tutor. If the tutor refuses to answer the question for these reasons, a refund will not be issued.

Policy Towards Camps and other Math Galaxies events

Inappropriate or rude behavior at such events as described above will not be tolerated. If activity persists even after being rebuked, the offending individual will be disconnected from the event. In addition, they will be prohibited from participating in Math Galaxies events and services in the future.

Math Galaxies LLC is not responsible for camps purchased that you missed or are late to, or for purchasing the wrong camp. Refunds will not be issued.

Policy Towards Emails from Math Galaxies

Inappropriate or rude responses to Math Galaxies emails will not be tolerated. Such activity will be reported and the customer will be blocked from further email correspondence and prohibited from purchasing other Math Galaxies services in the future.

These policies apply to any form of communication between Math Galaxies and a customer (chats, email, etc.) and they will be strictly enforced.

 

Signed,

Math Galaxies Management

May 07, 2017

Latest Edit: July 02, 2017